Privacy

Effective Date: January 3, 2025

This Privacy Policy ("Policy") describes the manner in which Good Girl LLC ("Good Girl LLC," "Company," "we," "our," or "us") collects, uses, discloses, and safeguards personal and health information in compliance with applicable federal and state privacy laws, including but not limited to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), the Health Information Technology for Economic and Clinical Health Act ("HITECH Act"), and the California Consumer Privacy Act ("CCPA"). By accessing or using our telehealth services, website, mobile application, and related offerings (collectively, the "Services"), you consent to the terms and conditions set forth in this Policy.

Scope and Applicability

This Policy applies to all users of our Services, including patients, healthcare providers, and other authorized users. It governs the collection, processing, storage, and disclosure of personal and protected health information ("PHI") in connection with the Services provided by Good Girl LLC.

Changes to this Privacy Policy

We may update this Policy periodically. If we make changes, we will notify you by posting the updated Policy on our website and updating the effective date. We encourage you to review this Policy whenever you use our Services to stay informed about our data practices and your privacy rights.

Confidentiality of Health Information

Good Girl LLC understands that health information about you is personal. We support your privacy and ensure that the collection, transmittal, and use of your information comply with all applicable laws. We enter into Business Associate Agreements with independent healthcare providers to ensure your PHI is appropriately safeguarded.

Information We Collect

1. Information You Provide

We collect personal information such as:

Identifying data: name, date of birth, gender, and contact details (e.g., email, phone number, mailing address).
Account information: usernames, passwords, and authentication details.
Payment and financial information for payment processing.
Medical information: diagnoses, treatments, medications, allergies, and medical history.
Consultation records, laboratory and test results, and other healthcare documentation.

2. Information We Collect Automatically

We may automatically collect data about your interactions with our Services, including:

Device information: IP address, browser type, operating system, and unique device identifiers.
Usage data: referring/exit pages, pages viewed, time spent on pages, and click activity.
Location information: general (e.g., IP address) or more precise GPS-based data.
Cookies and other tracking technologies: used to enhance user experience and for analytics, authentication, and security.

3. Information from Third Parties

We may obtain additional information from third parties such as marketers, partners, and researchers, and combine it with information collected directly from you.

4. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age without parental consent. If we learn that we have collected such information without consent, we will take steps to delete it. Parents or guardians may contact us to request deletion.

Purpose of Data Processing

Good Girl LLC processes personal and health information for the following purposes:

To provide and administer telehealth consultations and related healthcare services.
To facilitate secure communication with healthcare providers, pharmacies, and medical professionals.
To ensure compliance with HIPAA, CCPA, and other applicable legal requirements.
To enhance and improve our Services, user experience, and security measures.
To process payments and verify insurance eligibility where applicable.
To send notifications, appointment reminders, and service-related communications.

Disclosure of Information

We may share your information as follows:

With healthcare providers: Licensed medical professionals and clinical groups for consultations, treatment, and prescription fulfillment.
With service providers: Third-party vendors for payment processing, IT infrastructure, security monitoring, analytics, research, and other operational needs.
With government authorities: To comply with legal obligations, subpoenas, or law enforcement requests.
In connection with business transactions: During negotiations or in the event of a merger, acquisition, or sale of assets.
With your consent: For marketing or other purposes, as authorized by you.

We do not share your PHI or personally identifiable information ("PII") with unaffiliated third parties for marketing purposes without your explicit consent.

User Rights and Responsibilities

Rights Under HIPAA

You have the right to:

Access and obtain a copy of your medical records.
Request amendments to your PHI if you believe it is incorrect or incomplete.
Request restrictions on certain uses and disclosures of PHI.
Request confidential communications through secure methods.

Rights Under CCPA (for California Residents)

You have the right to:

Know what personal data we collect and how it is used.
Request the deletion of your personal data, subject to legal retention requirements.
Opt out of the sale or disclosure of your personal data.

You may exercise these rights by contacting us at hello@goodgirlrx.com.

Data Protection and Security Measures

We implement industry-standard security measures to protect sensitive data, including:

Encryption during transmission and at rest.
Role-based access restrictions.
Regular security audits and compliance checks.

While we strive to protect your information, no security measures can guarantee absolute protection. In the event of a data breach, we will notify affected users as required by law.

Data Retention and Storage

Good Girl LLC retains personal and health information for as long as necessary to provide telehealth services and fulfill legal and regulatory obligations related to medical record retention. We securely dispose of or anonymize data when it is no longer required.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and mobile application. You may adjust your browser settings to reject cookies, but doing so may affect the functionality of our Services. For more information on managing cookies, visit http://www.allaboutcookies.org.

Third-Party Links and Social Media

Our Services may contain links to third-party websites and social media platforms. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

Policy Updates and Modifications

We reserve the right to update this Policy periodically. Any revisions will be posted on our website with an updated effective date. Continued use of our Services following updates constitutes acceptance of the revised terms.

Contact Information

For questions regarding this Privacy Policy or to exercise your privacy rights, please contact us at:

Email: hello@goodgirlrx.com
Phone: 725-500-0305

By using Good Girl LLC Services, you acknowledge that you have read, understood, and agreed to the terms set forth in this Privacy Policy.